
A traditional approach to documentation is to explain everything, down to the features of the user interface. My first project as an intern trying to write good documentation is a great (by which I mean terrible) example of how messy this approach can be. But there’s more to it than that—once you start documenting everything, it becomes easy to lose sight of what the user needs, what the user wants to do, and what task the user is having trouble completing.
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Author: annibond
Published at: Wed, 04 Oct 2017 03:00:00 -0400
Credits: https://www.opensource.com
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